Terms and Conditions

These terms and conditions (the "Terms and Conditions") govern the use of https://contactboss.com (the "Site"). This Site is owned and operated by Contacts-DB Inc.. This Site is a software as a service.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of Contacts-DB Inc. and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.


When you create an account on our Site, you agree to the following:

  1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
  2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Services

These Terms and Conditions govern the sale of services available on our Site.

The following services are available on our Site

  • Software subscriptions and software development services

Subscription services are paid in full while the software development services (if applicable) are paid as per the agreed contracts.The services will be paid for in full when the services are ordered.

These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid minus any transaction fees or portion of subscription already consumed. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.


Your subscription does not automatically renew. You will be notified before your next payment is due and must authorize that payment in order for your subscription to continue.

The maximum subscription period is one year; the subscription may be canceled before the end of the period, but no refund is provided.

Free Trial

We offer a Free Trial of our services; no credit card is required to access the Free Trial. With 1 month free trial (plus a possible extension of 15 days) you can:

  • Add contacts
  • Create groups
  • Track contact activity
  • Build your own web form
  • Use the Email integration to connect with your contacts.
  • Event Management (RSVP) for one event upto 50 registrants and much more…

At the end of your free trial, the following will occur:

  1. Contact Boss will contact you by email or phone to convert your free trial to a paid account.
  2. If you do not respond, the trial subscription will be deleted after expiry/cancellation of the trial. To cancel your free trial, please complete this form: https://forms.gle/fVhZhWVaANuBLCuU9.


We accept the following payment methods on our Site:

  • Credit Card (Visa and Mastercard only)
  • Wire Transfer/Interac E-Transfer.

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Consumer Protection Law

Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability

Contacts-DB Inc. and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.


Except where prohibited by law, by using this Site you indemnify and hold harmless Contacts-DB Inc. and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the Province of Prince Edward Island in Canada.


If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.


These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

+1 (877) 780-4110
14 St Catherines Avenue, Stratford, PE, Canada C1B 1A5

You can also contact us through the feedback form available on our Site.

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